{"id":1337,"date":"2026-05-13T11:09:41","date_gmt":"2026-05-13T11:09:41","guid":{"rendered":"https:\/\/wp.theuae.org\/azella\/?page_id=1337"},"modified":"2026-05-18T16:18:17","modified_gmt":"2026-05-18T16:18:17","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/wp.theuae.org\/azella\/return-exchange-policy\/","title":{"rendered":"Return\/Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1337\" class=\"elementor elementor-1337\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a74d22 inner_page e-flex e-con-boxed e-con e-parent\" data-id=\"0a74d22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2743a8a e-con-full sidebar-sticky e-flex e-con e-child\" data-id=\"2743a8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c142420 elementor-widget elementor-widget-heading\" data-id=\"c142420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return\/Exchange Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e7fa60 e-con-full e-flex e-con e-child\" data-id=\"1e7fa60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd12d8 elementor-widget elementor-widget-text-editor\" data-id=\"8cd12d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Last updated: May 2025<\/em><\/p><p>This policy applies to all purchases made on the AZELLA Design House website. Please read it carefully before placing your order.<\/p><p><strong>Returns &amp; Exchanges:<\/strong><\/p><p>Customised order products are not eligible for return or exchange. If you encounter any defects or issues with your order, please contact us within 3 days of receipt, and we will promptly address the problem.<\/p><p><strong>Alterations:<\/strong><\/p><p>&#8211; Requests for alterations must be made within 5 days of receiving the product.<\/p><p>&#8211; One free alteration is allowed per order; any further alterations will be subject to an additional fee.<\/p><p>&#8211; For more information, please contact our customer service team via WhatsApp or email.<\/p><p><strong>How to Report an Issue:<\/strong><\/p><p>To report an issue, please contact our customer service via WhatsApp with a detailed description of your concern. Our team is available Monday to Saturday, 10 AM to 7 PM (excluding holidays and weekends). Please allow 2-4 hours for a response to your WhatsApp messages during working hours. Alternatively, you can email us at info@azelladesigns.com. Please allow 48-72 hours for email responses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return\/Exchange Policy Last updated: May 2025 This policy applies to all purchases made on the AZELLA Design House website. Please read it carefully before placing your order. Returns &amp; Exchanges: Customised order products are not eligible for return or exchange. If you encounter any defects or issues with your order, please contact us within 3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1337","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/pages\/1337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/comments?post=1337"}],"version-history":[{"count":28,"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/pages\/1337\/revisions"}],"predecessor-version":[{"id":1642,"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/pages\/1337\/revisions\/1642"}],"wp:attachment":[{"href":"https:\/\/wp.theuae.org\/azella\/wp-json\/wp\/v2\/media?parent=1337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}