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  • Privacy Policy

1.  Introduction

MJB International and Al Masaood John Brown (‘MJB’, ‘we’, ‘us’, ‘our’) are committed to protecting and respecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information that identifies or is reasonably capable of identifying you (‘personal data’) when you visit and interact with our website at www.mjbi.com.

This Policy applies to all personal data collected through the Website, including data submitted via enquiry forms, career applications, newsletter registrations, and analytics tools. Please read this Policy carefully. By using the Website, you confirm that you have read and understood how we handle your personal data.

2.  Data Controller

The data controller responsible for the personal data collected through this Website is:

  • Entity: Al Masaood John Brown (UAE operations) / MJB International (international operations)
  • Registered Address: Jebel Ali Free Zone, Oilfields Supply Center, Dubai, UAE
  • Website: mjbi.com
  • Contact: mjbi.com/general-enquiry/

Where MJB International operates from the United Kingdom, MJB also complies with the applicable data protection obligations under UK GDPR and the UK Data Protection Act 2018.

3.  What Personal Data We Collect

We collect the following categories of personal data when you interact with our Website:

3.1  Information You Provide Directly
  • Full name
  • Company name and job title
  • Business email address
  • Phone number
  • Country / location
  • Details of your enquiry, request, or message submitted via any of our contact forms
  • CV / résumé and professional background submitted through career applications
3.2  Information Collected Automatically

When you visit the Website, certain technical information is automatically collected by our web server and third-party analytics services, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on each page, and navigation path
  • Referring URL (the website you came from)
  • Date and time of access
  • Device type (desktop, mobile, tablet)
3.3  Cookies and Similar Technologies

The Website uses cookies and similar tracking technologies to enhance your experience and analyse site usage. Cookies are small text files placed on your device. We use:

  • Strictly necessary cookies — required for the Website to function correctly
  • Analytics cookies — to understand how visitors interact with the Website (e.g., via Google Analytics or similar)
  • Functional cookies — to remember your preferences

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

4.  How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  • To respond to your quotation, training, or general enquiries
  • To assess and process career applications
  • To provide information about our products, services, and technical capabilities
  • To improve the Website’s content, functionality, and user experience
  • To analyse Website traffic and usage patterns through aggregated analytics
  • To comply with applicable legal obligations, including regulatory and contractual requirements
  • To maintain the security and integrity of the Website and our systems
  • To communicate important updates about our services where you have consented or where we have a legitimate interest to do so

We do not use your personal data for automated decision-making or profiling in ways that produce legal or similarly significant effects on you.

5.  Legal Basis for Processing

Where applicable data protection legislation requires a legal basis for processing personal data, we rely on the following:

  • Contractual necessity — where processing is necessary to respond to your enquiry or fulfil a service request
  • Legitimate interests — where we have a genuine business interest in processing your data, provided this is not overridden by your rights (e.g. Website analytics, security monitoring)
  • Legal obligation — where processing is required to comply with applicable laws
  • Consent — where you have provided specific, informed consent (e.g. optional marketing communications)

6.  Who We Share Your Data With

MJB does not sell your personal data to third parties. We may share your personal data with trusted third parties only where necessary and appropriate:

  • IT and hosting providers — who manage our web infrastructure and email systems, subject to data processing agreements
  • Analytics providers — such as Google Analytics, which may receive anonymised usage data
  • Professional advisors — such as legal counsel, accountants, or auditors, subject to confidentiality obligations
  • Regulatory authorities — where required by law, court order, or applicable regulation
  • Group companies — MJB’s affiliated and associated entities, where necessary for operational purposes

Any third party processing personal data on our behalf is required to do so only on our instructions and in accordance with applicable data protection laws.

7.  International Data Transfers

MJB operates internationally, with offices and operations in the UAE, United Kingdom, and other jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside your country of residence.

Where such transfers occur, we take appropriate steps to ensure that your personal data is protected in accordance with applicable data protection standards, including through the use of contractual safeguards or other approved transfer mechanisms.

8.  Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Enquiry and contact form data — retained for up to 3 years following last contact or as required for ongoing business purposes
  • Career application data — retained for 12 months following the conclusion of the relevant recruitment process, unless you consent to longer retention
  • Website analytics data — retained in aggregated or anonymised form for up to 26 months
  • Legal and contractual records — retained for the period required under applicable law (typically 7 years in the UAE)

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data management procedures.

9.  Your Rights

Depending on your jurisdiction and applicable data protection law, you may have the following rights with respect to your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to request correction of inaccurate or incomplete personal data
  • Right to erasure — to request deletion of your personal data in certain circumstances
  • Right to restrict processing — to request that we limit how we use your data
  • Right to data portability — to receive your data in a structured, machine-readable format
  • Right to object — to object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights, please contact us through our General Enquiry form at www.mjbi.com/general-enquiry/. We will respond to your request within the timeframe required by applicable law (typically 30 days).

10.  Data Security

MJB implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

  • Secure server infrastructure with access controls
  • SSL/TLS encryption for data transmitted to and from the Website
  • Access restrictions limiting personal data to authorised personnel only
  • Regular review of our information security practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. You transmit data to us at your own risk.

11.  Children’s Privacy

This Website is intended for use by business and professional users and is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a child, please contact us immediately so that we may delete it.

12.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any material changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Policy.

13.  Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:

If you are based in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.